Terms of Use
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Effective Date: July 01, 2026
These Terms of Service, together with any applicable order form, subscription agreement, Data Processing Agreement, Privacy Policy, Acceptable Use Policy, and other policies referenced in these Terms, collectively form the “Agreement.”
The Agreement is a legally binding contract between you and PARGO Digital Inc., a Delaware corporation doing business as skale.social.
In these Terms:
“Skale,” “skale.social,” “we,” “us,” and “our” mean PARGO Digital Inc.
“Customer,” “you,” and “your” mean the individual or legal entity accessing or using the Services.
“Authorized User” means an employee, contractor, representative, client, or other person whom a Customer permits to use its account.
“Services” means the Skale.social website, platform, mobile applications, software, APIs, integrations, analytics, scheduling tools, artificial intelligence features, advertising tools, and related products and services.
“Customer Content” means content, data, materials, media, information, instructions, prompts, and files submitted, uploaded, connected, scheduled, published, transmitted, or otherwise made available through the Services.
“Third-Party Platform” means a social network, advertising network, payment processor, application store, analytics provider, artificial intelligence provider, or other third-party service that connects to or supports the Services.
By creating an account, purchasing a subscription, clicking to accept these Terms, or accessing or using the Services, you agree to be bound by the Agreement.
If you do not agree to the Agreement, you must not access or use the Services.
1. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding contract to use the Services.
If you use the Services on behalf of a company, organization, agency, client, or other legal entity, you represent and warrant that:
You have authority to bind that entity to the Agreement.
You have all permissions necessary to connect and manage the applicable accounts.
Your use of the Services is for lawful business or professional purposes.
The entity agrees to be responsible for your actions and the actions of its Authorized Users.
The Services are not intended for children under 13.
2. Business and Professional Use
Skale.social is designed primarily for businesses, agencies, organizations, creators, marketing professionals, and other commercial or professional users.
Unless we expressly agree otherwise in writing, the Services are not provided for personal, family, household, or consumer purposes.
You are responsible for determining whether consumer-protection laws apply to your use of the Services.
3. Account Registration
You may be required to create an account to use some or all of the Services.
You agree to provide accurate, current, and complete registration information and to keep that information updated.
You are responsible for:
Maintaining the confidentiality of your login credentials
Using strong and secure passwords
Restricting access to your account
Managing Authorized Users and permissions
All activity occurring through your account
Immediately notifying us of suspected unauthorized access
Ensuring that all Authorized Users comply with the Agreement
You may not:
Share login credentials with unauthorized persons
Impersonate another person or entity
Create an account using false information
Create accounts for fraudulent, abusive, or unlawful purposes
Sell, transfer, sublicense, or assign your account without our permission
Circumvent account limits, subscription limits, or security controls
We may require identity, business, or account verification at any time.
4. Account Administrators and Authorized Users
A Customer may designate one or more account administrators.
Account administrators may be able to:
Add or remove Authorized Users
Assign roles and permissions
Connect or disconnect Third-Party Platforms
Access Customer Content
Review account activity
Modify subscriptions
Manage billing
Delete workspaces or accounts
The Customer is responsible for all decisions and actions taken by its administrators and Authorized Users.
If an account is created or managed using a company-controlled email address, the applicable company or organization may be treated as the account owner and may be able to control, transfer, or terminate the account.
5. The Services
Subject to the Agreement, Skale grants you a limited, nonexclusive, nontransferable, nonsublicensable, revocable right to access and use the Services during your applicable subscription term.
The Services may include:
Social media account connections
Content planning and calendars
Post scheduling and publishing
Media storage
Team collaboration
Approval workflows
Analytics and reporting
Comment or message management
Advertising tools
Link tracking
Automation tools
Artificial intelligence features
API access
White-label or client reporting
Other features made available by Skale
Features may vary by plan, location, device, Third-Party Platform, or subscription level.
We may add, remove, modify, suspend, or discontinue features at any time.
We do not guarantee that every feature will always be available or supported.
6. Free Plans and Trials
Skale may offer free plans, limited-access plans, promotional plans, beta features, or trial periods.
Free and trial Services may:
Include reduced functionality
Include lower usage limits
Be supported by advertising
Restrict the number of users or connected accounts
Restrict data history or storage
Be modified or discontinued without notice
Be converted to a paid plan only with your authorization, unless clearly disclosed otherwise
Unless prohibited by law, free plans and trials are provided without warranties and may be suspended or terminated at any time.
Unused trial time has no cash value.
7. Paid Plans
Certain features require a paid subscription.
Plan descriptions, limits, billing periods, prices, and included features will be disclosed at the time of purchase or in an applicable order form.
Unless otherwise stated:
Subscription fees are charged in advance.
Subscriptions automatically renew.
Renewal occurs for the same billing period as the previous subscription.
Renewal is charged using the payment method on file.
Taxes are charged in addition to listed prices where applicable.
Plan limits reset according to the applicable billing period.
Unused features, credits, storage, or capacity do not roll over.
We may offer monthly, annual, enterprise, agency, usage-based, or customized plans.
8. Automatic Renewal
Your paid subscription will automatically renew unless you cancel it before the renewal date.
By purchasing a subscription, you authorize Skale and its payment processors to charge the applicable recurring fees, taxes, and authorized usage charges to your payment method.
You may cancel automatic renewal through your account settings or by contacting customer support.
Cancellation prevents future renewals but does not ordinarily result in a refund for the current billing period.
You will continue to have access to paid features until the end of the period for which you have paid, unless your account is terminated for violating the Agreement.
9. Fees and Price Changes
You agree to pay all fees associated with your account.
We may change subscription prices or introduce new charges.
Price changes will generally take effect at the beginning of your next renewal period after notice is provided. Continuing to use the Services after the price change takes effect constitutes acceptance of the new price.
Enterprise or custom pricing may be governed by a separate order form.
You are responsible for reviewing your billing information and invoices.
10. Payment Processing
Payments may be processed by third-party payment processors.
You authorize us and our payment processors to store and use your payment information as necessary to process authorized transactions.
You represent and warrant that:
You are authorized to use the payment method provided.
Payment information is accurate and current.
Charges incurred through your account will be paid.
You will promptly update expired or invalid payment information.
We do not control and are not responsible for the independent practices of payment processors.
11. Failed Payments
If payment cannot be completed, we may:
Retry the payment method
Request an updated payment method
Restrict paid features
Downgrade your account
Suspend your account
Terminate the subscription
Refer unpaid amounts for collection
You remain responsible for unpaid charges and applicable collection costs to the extent permitted by law.
12. Taxes
Fees do not include sales, use, value-added, withholding, or similar taxes unless expressly stated.
You are responsible for all applicable taxes, excluding taxes based on Skale’s net income.
If applicable law requires you to withhold taxes, you must provide documentation showing the amount withheld and, unless prohibited by law, pay any additional amount necessary for Skale to receive the full amount invoiced.
13. Refunds
Except where required by law or expressly stated in an applicable order form, all payments are nonrefundable.
We do not ordinarily provide refunds or credits for:
Partial subscription periods
Unused accounts
Unused features
Unused posting capacity
Connected accounts that become unavailable
Third-Party Platform outages
Customer cancellation after renewal
Account suspension resulting from a violation
Failure to cancel before a renewal date
Changes in Third-Party Platform APIs or policies
Skale may issue a refund or credit at its sole discretion. A discretionary refund does not create an obligation to provide similar refunds in the future.
Purchases made through Apple, Google, or another application store may be subject to that store’s billing and refund policies.
14. Upgrades and Downgrades
You may be permitted to upgrade or downgrade your plan.
For upgrades, we may charge a prorated amount or immediately begin a new billing period.
For downgrades:
The downgrade may take effect at the next renewal date.
Fees already paid will not ordinarily be refunded.
Features, history, storage, connected accounts, and Authorized Users exceeding the new limits may be removed or restricted.
You are responsible for exporting information before the downgrade takes effect.
15. Connected Social Media Accounts
The Services may allow you to connect accounts from Third-Party Platforms, including social networks and advertising platforms.
By connecting an account, you represent and warrant that:
You own or are authorized to manage the connected account.
You have authority to provide Skale with the requested access.
Your use complies with the Third-Party Platform’s terms and policies.
You have obtained all necessary permissions from clients, account owners, and data subjects.
The connection and processing of information do not violate any law or third-party right.
You authorize Skale to access, store, retrieve, display, analyze, transmit, modify, schedule, and publish information through connected accounts as necessary to provide the Services.
16. Third-Party Platform Dependencies
Skale depends on Third-Party Platforms and their APIs.
Third-Party Platforms may, without notice:
Change their APIs
Change their technical requirements
Restrict permissions
Change publishing limits
Remove features
Suspend integrations
Reject content
Delay publication
Revoke access tokens
Change their terms
Block or suspend connected accounts
Skale does not control these actions and is not responsible for them.
We do not guarantee that any particular Third-Party Platform, integration, feature, format, metric, or type of content will remain available.
A change, interruption, suspension, or termination involving a Third-Party Platform does not automatically entitle you to a refund.
17. Publishing and Scheduling
The Services may allow you to schedule and publish Customer Content.
You are solely responsible for:
Reviewing Customer Content before publication
Selecting the correct account
Selecting the correct date and time
Verifying links, tags, mentions, media, captions, and disclosures
Ensuring compliance with platform-specific format requirements
Confirming successful publication
Correcting or removing published content
Maintaining backup copies
Monitoring platform notifications and account status
Scheduled content may fail, be delayed, be duplicated, be reformatted, or be rejected due to technical issues, expired permissions, platform restrictions, internet failures, account restrictions, file limitations, or other events.
Skale does not guarantee that Customer Content will be published at an exact time or successfully published.
You should not use Skale as the sole system for emergency, legally required, time-sensitive, financial, safety-related, or crisis communications.
18. Analytics and Reporting
Analytics, reports, recommendations, estimates, and measurements provided through Skale may rely on Third-Party Platform data.
Such information may be:
Delayed
Incomplete
Estimated
Sampled
Reformatted
Incorrect
Changed retroactively
Calculated differently from information shown by the underlying platform
Analytics are provided for informational purposes only.
Skale does not guarantee the accuracy, completeness, availability, or commercial results of analytics or reports.
You should not rely solely on Skale analytics for financial reporting, securities decisions, legal compliance, tax reporting, or other high-stakes decisions.
19. Advertising Features
Skale may offer tools that help Customers create, manage, monitor, or optimize advertising campaigns.
You are solely responsible for:
Advertising content
Campaign settings
Targeting decisions
Budgets and spending limits
Bids
Billing arrangements
Audience selection
Disclosures
Legal compliance
Compliance with advertising platform policies
Claims made in advertisements
Products and services promoted
Skale does not guarantee advertisement approval, delivery, impressions, clicks, conversions, sales, audience size, cost, return on investment, or campaign performance.
Advertising charges owed to a Third-Party Platform may be separate from fees owed to Skale.
20. Artificial Intelligence Features
Skale may provide artificial intelligence, machine learning, generative content, recommendation, automation, or predictive features.
AI features may assist with:
Captions
Headlines
Hashtags
Images
Content ideas
Scheduling recommendations
Analytics summaries
Responses
Translations
Campaign recommendations
Workflow automation
AI-generated output may be inaccurate, incomplete, misleading, biased, offensive, outdated, or similar to output generated for other users.
You are solely responsible for reviewing AI-generated output before using or publishing it.
You must not rely on AI-generated output as professional legal, financial, medical, tax, employment, or regulatory advice.
You represent and warrant that you have the right to submit any prompt, content, information, image, audio, video, personal information, or other material used with an AI feature.
You must not intentionally submit highly sensitive personal information, confidential information, trade secrets, payment card data, authentication credentials, medical information, or government identification numbers unless Skale expressly authorizes that use.
Your use of AI features may also be governed by the terms of third-party AI providers.
Skale does not guarantee that AI output will be unique or eligible for intellectual property protection.
21. Automation Features
Skale may allow you to configure automatic publishing, recommendations, responses, campaign actions, recurring schedules, or other automated workflows.
You remain responsible for all automated activity configured through your account.
You must regularly monitor automated workflows and promptly disable any automation that produces incorrect, unauthorized, harmful, or unlawful results.
Skale is not responsible for consequences caused by:
Incorrect automation settings
Customer instructions
Outdated permissions
Platform changes
Unexpected AI output
Account compromises
Failure to monitor automated activity
22. Fair Use
The Services are subject to reasonable and fair usage.
You may not use the Services in a manner that:
Places excessive demand on Skale’s systems
Materially interferes with other customers
Circumvents technical limits
Uses automated methods beyond those Skale authorizes
Creates an unreasonable volume of requests, posts, reports, exports, messages, or API calls
Uses multiple accounts to evade limits
Resells capacity without authorization
Engages in mass spam or abusive automation
Skale may establish, modify, and enforce reasonable limits involving:
Scheduled posts
Published posts
Connected accounts
Brands or workspaces
Authorized Users
Storage
Media uploads
Analytics history
Reports
Exports
API calls
Artificial intelligence credits
Automated actions
Messages and comments
Advertising accounts
We may contact you if your usage appears unusually high or inconsistent with normal use.
We may require you to reduce usage, upgrade your plan, purchase additional capacity, or enter into an enterprise agreement.
We may throttle, limit, suspend, or terminate excessive or abusive use.
23. Customer Content
As between you and Skale, you retain ownership of Customer Content.
You grant Skale and its service providers a worldwide, nonexclusive, royalty-free, sublicensable license to host, copy, store, cache, process, reproduce, modify, format, transmit, display, analyze, publish, and distribute Customer Content solely as necessary to:
Provide the Services
Fulfill your instructions
Maintain and secure the Services
Prevent abuse
Provide technical support
Comply with law
Improve the Services using aggregated or deidentified information
Enforce the Agreement
This license continues for as long as Customer Content remains stored or processed through the Services.
24. Responsibility for Customer Content
You are solely responsible for Customer Content and its consequences.
You represent and warrant that:
You own Customer Content or have all necessary rights.
Customer Content does not infringe intellectual property, privacy, publicity, confidentiality, contractual, or other rights.
You have obtained all required consents and permissions.
Customer Content complies with all laws and Third-Party Platform policies.
Customer Content is accurate where accuracy is legally required.
Your instructions to Skale are lawful.
Skale is not required to review Customer Content before it is published.
25. Prohibited Content and Conduct
You may not use the Services to create, upload, schedule, publish, distribute, promote, transmit, or facilitate content or conduct that:
Is illegal, fraudulent, deceptive, or misleading
Infringes intellectual property or proprietary rights
Violates privacy, publicity, confidentiality, or data-protection rights
Contains malware, ransomware, spyware, viruses, or harmful code
Facilitates phishing, credential theft, hacking, or unauthorized access
Promotes terrorism or violent extremist organizations
Exploits or endangers children
Contains child sexual abuse material
Promotes unlawful discrimination or targeted harassment
Makes credible threats of violence
Encourages suicide or self-harm
Is defamatory or unlawfully obscene
Impersonates another person or organization
Manipulates engagement through unlawful or deceptive means
Conducts unauthorized scraping or data harvesting
Sends spam or unsolicited bulk communications
Violates sanctions, export controls, or trade restrictions
Promotes illegal goods or services
Interferes with elections or civic processes unlawfully
Violates a Third-Party Platform’s rules
Attempts to avoid enforcement or account restrictions
Misuses another person’s personal information
Uses the Services to develop or train a competing product without permission
We may remove content, restrict activity, or suspend accounts when we reasonably believe these restrictions have been violated.
26. Compliance With Laws
You are responsible for complying with all laws applicable to your use of the Services, including laws concerning:
Advertising
Marketing
Email and text messaging
Privacy
Data protection
Cookies
Intellectual property
Consumer protection
Promotions
Sweepstakes and contests
Endorsements and influencer disclosures
Employment
Children
Financial services
Healthcare
Political advertising
Export controls
Sanctions
Skale does not provide legal advice and does not guarantee that your use of the Services complies with laws applicable to you.
27. Privacy and Data Protection
Our collection and use of personal information are described in the Skale.social Privacy Policy.
Where Skale processes personal information on behalf of a Customer, the parties may enter into a Data Processing Agreement.
The Customer is responsible for:
Determining the lawful basis for processing
Providing legally required notices
Obtaining legally required consents
Responding to data-subject requests
Configuring access permissions
Ensuring Customer instructions are lawful
Determining whether a Data Processing Agreement is required
You must not use the Services to unlawfully collect, process, monitor, profile, or disclose personal information.
28. Security
Skale uses commercially reasonable administrative, technical, and organizational safeguards.
However, no system is completely secure.
You are responsible for:
Securing your devices
Securing login credentials
Enabling available authentication features
Controlling Authorized User access
Reviewing integrations
Removing former employees and contractors
Maintaining backup copies
Promptly reporting suspected security incidents
You must notify us immediately at security@skale.social if you believe your account or data has been compromised.
29. Feedback
You may voluntarily provide suggestions, recommendations, ideas, or feedback.
You grant Skale a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable right to use, modify, commercialize, and incorporate feedback without restriction or compensation.
You should not submit feedback that you consider confidential.
30. Skale Intellectual Property
Skale and its licensors own all rights, title, and interest in the Services, including:
Software
Source code
Object code
Interfaces
Designs
Workflows
Databases
Documentation
Reports
Templates
Logos
Trademarks
Service marks
Trade names
Graphics
Technology
Artificial intelligence systems
Aggregated and deidentified analytics
Except for the limited right to use the Services under the Agreement, no rights are granted to you.
31. Restrictions on Use
You may not:
Copy, modify, or create derivative works of the Services
Reverse engineer, decompile, or disassemble the Services
Attempt to discover source code, algorithms, or models
Bypass access controls or security measures
Remove proprietary notices
Resell, sublicense, rent, lease, or distribute the Services without permission
Benchmark the Services for publication without permission
Use the Services to build a competing product
Access the Services through unauthorized automated means
Probe or test vulnerabilities without authorization
Interfere with the integrity or performance of the Services
Use another person’s account without permission
Misrepresent your relationship with Skale
Use Skale trademarks without written permission
Restrictions apply only to the extent permitted by applicable law.
32. Confidentiality
Each party may receive nonpublic information from the other party.
The receiving party agrees to:
Protect confidential information using reasonable care
Use it only to perform under the Agreement
Disclose it only to persons who need access and are bound by confidentiality obligations
Not disclose it to unauthorized third parties
Confidential information does not include information that:
Becomes public without breach
Was lawfully known without restriction
Is received lawfully from another source
Is independently developed without using confidential information
A party may disclose confidential information when legally required, provided it gives advance notice where legally permitted.
33. Beta and Experimental Features
Skale may provide alpha, beta, preview, early-access, or experimental features.
Such features:
May be incomplete
May contain errors
May change without notice
May be discontinued
May have additional terms
May not be suitable for production use
May result in data loss
Beta features are provided “as is” and without warranties.
34. Support
Support availability, response times, communication methods, and service levels may vary by plan.
Unless stated in a signed Service Level Agreement, support response times are estimates and are not guaranteed.
Support does not include legal, marketing, advertising, cybersecurity, or professional consulting advice unless expressly purchased.
35. Maintenance and Availability
We may perform scheduled or emergency maintenance.
The Services may be unavailable due to:
Maintenance
Software defects
Network failures
Cyberattacks
Hosting disruptions
Third-Party Platform outages
API changes
Force majeure events
Government actions
Events beyond our reasonable control
Unless a signed Service Level Agreement states otherwise, we do not guarantee uninterrupted or error-free availability.
36. Suspension
We may suspend or restrict access to some or all of the Services if:
You violate the Agreement.
Payment is overdue.
Your use creates a security risk.
Your use may harm Skale, another user, or a third party.
Your account is suspected of fraud.
Suspension is necessary to comply with law.
A Third-Party Platform requires action.
Your usage materially exceeds plan limits.
Your account is inactive for an extended period.
Your use may expose Skale to liability.
Where reasonably practical, we may provide notice and an opportunity to remedy the issue.
We may act immediately when necessary to prevent harm or comply with law.
37. Termination by You
You may stop using the Services at any time.
You may cancel a subscription through your account settings or by contacting support.
Cancellation does not relieve you of obligations incurred before the cancellation date.
Deleting an application, disconnecting a social account, or ceasing use does not necessarily cancel a paid subscription.
You must follow the designated cancellation process.
38. Termination by Skale
We may terminate the Agreement or your account:
For a material violation
For nonpayment
For unlawful or abusive activity
For repeated violations of Third-Party Platform rules
To comply with legal requirements
If continuing to provide the Services creates material risk
If we discontinue the Services
For prolonged inactivity on a free account
As otherwise permitted by an applicable order form
When reasonably appropriate, we may provide advance notice.
39. Effect of Termination
Upon termination:
Your right to use the Services ends.
Scheduled content may no longer be published.
Connected account access may be revoked.
Authorized Users may lose access.
Outstanding fees become immediately due.
Customer Content may be deleted.
Provisions intended to survive will remain effective.
You are responsible for exporting Customer Content before termination.
We may retain information as required by law, for legitimate business purposes, to resolve disputes, prevent fraud, enforce agreements, or maintain backup systems.
40. Data Export and Deletion
Export functionality may depend on your plan and the type of data.
You should regularly maintain independent copies of important information.
Following account termination, we may delete or anonymize Customer Content after a commercially reasonable retention period, subject to legal obligations and backup cycles.
We are not responsible for Customer Content that you fail to export before deletion.
41. Third-Party Services and Links
The Services may include links to or integrations with third-party websites, products, content, software, or services.
Skale does not control and is not responsible for:
Third-party content
Third-party availability
Third-party security
Third-party privacy practices
Third-party fees
Third-party terms
Transactions with third parties
Changes made by third parties
Your use of third-party services is governed by the applicable third party’s terms.
42. Mobile Applications
If you download a Skale application through an application store, you acknowledge that:
The Agreement is between you and PARGO Digital Inc., not the application store.
The application store is not responsible for the application or its support.
Your use must comply with the store’s rules.
The store may be a third-party beneficiary of applicable mobile terms.
Purchases and refunds may be governed by the store’s billing policies.
Additional application-store terms may apply.
43. No Professional Advice
The Services, including analytics, recommendations, AI output, templates, and reports, do not constitute legal, accounting, tax, investment, medical, employment, cybersecurity, or other professional advice.
You are responsible for obtaining qualified professional advice when necessary.
44. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
PARGO DIGITAL INC. DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
TITLE
NON-INFRINGEMENT
ACCURACY
AVAILABILITY
SECURITY
RELIABILITY
QUIET ENJOYMENT
RESULTS
WE DO NOT WARRANT THAT:
THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
CONTENT WILL BE PUBLISHED SUCCESSFULLY OR ON TIME
ANALYTICS WILL BE ACCURATE
DEFECTS WILL BE CORRECTED
THE SERVICES WILL MEET YOUR REQUIREMENTS
THIRD-PARTY INTEGRATIONS WILL REMAIN AVAILABLE
CUSTOMER CONTENT WILL NOT BE LOST
AI OUTPUT WILL BE ACCURATE OR UNIQUE
USE OF THE SERVICES WILL PRODUCE REVENUE, ENGAGEMENT, FOLLOWERS, SALES, OR OTHER RESULTS
YOU USE THE SERVICES AT YOUR OWN RISK.
45. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARGO DIGITAL INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY:
INDIRECT DAMAGES
INCIDENTAL DAMAGES
SPECIAL DAMAGES
CONSEQUENTIAL DAMAGES
EXEMPLARY DAMAGES
PUNITIVE DAMAGES
LOST PROFITS
LOST REVENUE
LOST BUSINESS
LOST SAVINGS
LOSS OF GOODWILL
LOSS OF DATA
BUSINESS INTERRUPTION
COST OF SUBSTITUTE SERVICES
THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARGO DIGITAL INC.’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE AGREEMENT OR SERVICES WILL NOT EXCEED THE GREATER OF:
THE AMOUNT YOU PAID TO SKALE FOR THE SERVICES DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
ONE HUNDRED U.S. DOLLARS.
THE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
46. Essential Purpose
The limitations and exclusions in the Agreement are fundamental elements of the parties’ agreement and apply even if a limited remedy fails of its essential purpose.
47. Indemnification
You agree to defend, indemnify, and hold harmless PARGO Digital Inc., its affiliates, officers, directors, employees, contractors, licensors, and service providers from claims, liabilities, damages, judgments, losses, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
Your use of the Services
Customer Content
Your connected accounts
Your advertisements
Your products or services
Your violation of the Agreement
Your violation of law
Your violation of Third-Party Platform rules
Your infringement of intellectual property or privacy rights
Acts or omissions of Authorized Users
Disputes between you and your clients
Your collection or processing of personal information
Your automation settings or instructions
Skale may control the defense of a claim subject to indemnification. You may not settle a claim in a manner that admits fault by or imposes obligations on Skale without our written consent.
48. Dispute Resolution
Please read this section carefully. It affects your legal rights.
Before filing a formal claim, you and Skale agree to attempt to resolve the dispute informally.
The party raising the dispute must send a written notice describing:
The party’s name and contact information
The relevant account
The facts supporting the dispute
The requested resolution
The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of notice.
Notices to Skale must be sent to:
legal@skale.social
49. Binding Arbitration
Except for claims eligible for small claims court or requests for injunctive relief concerning intellectual property, security, or unauthorized system access, disputes arising out of or relating to the Agreement or Services will be resolved by binding individual arbitration.
The arbitration will be administered by the American Arbitration Association under its applicable Commercial Arbitration Rules.
The arbitration will:
Be conducted in English
Be handled by one arbitrator
Take place in Delaware unless the parties agree otherwise
Permit remote participation where appropriate
Be conducted on an individual basis
The arbitrator may award the same individual remedies available in court, subject to the Agreement.
Judgment on the award may be entered in any court with jurisdiction.
50. Class Action Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND PARGO DIGITAL INC. AGREE THAT EACH PARTY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY.
NEITHER PARTY MAY PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.
THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MULTIPLE PERSONS WITHOUT THE WRITTEN CONSENT OF ALL PARTIES.
51. Jury Trial Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND PARGO DIGITAL INC. WAIVE THE RIGHT TO A TRIAL BY JURY.
52. Arbitration Opt-Out
You may opt out of the arbitration agreement by sending written notice to legal@skale.social within 30 days after first accepting these Terms.
Your notice must include:
Your full legal name
Your account email
Your company name, if applicable
A clear statement that you are opting out of arbitration
Opting out of arbitration does not opt you out of any other provision of the Agreement.
53. Governing Law
The Agreement is governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
54. Court Venue
For disputes not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
Each party waives objections based on personal jurisdiction, venue, or inconvenient forum.
55. Time Limit for Claims
To the maximum extent permitted by law, any claim arising out of or relating to the Services or Agreement must be filed within one year after the claim arose.
Otherwise, the claim is permanently barred.
56. Export Controls and Sanctions
You may not use, export, re-export, transfer, or provide access to the Services in violation of United States export-control or sanctions laws.
You represent and warrant that you are not:
Located in a prohibited jurisdiction
Subject to applicable sanctions
Listed on a prohibited-party list
Using the Services for prohibited end uses
We may restrict access where required for compliance.
57. Government Use
The Services are commercial computer software and commercial computer software documentation.
Government users receive only the rights granted to other users under the Agreement, unless otherwise required by law or agreed in writing.
58. Force Majeure
Skale is not responsible for delays or failures caused by events beyond its reasonable control, including:
Natural disasters
Fires
Floods
Severe weather
War
Terrorism
Civil unrest
Epidemics
Pandemics
Labor disputes
Government actions
Internet failures
Hosting outages
Utility failures
Cyberattacks
Third-Party Platform changes
API failures
Supply shortages
59. Notices
Skale may provide notices through:
Email
Account notifications
Website postings
In-product messages
Billing communications
Notices are effective when sent or posted.
You are responsible for maintaining a valid email address and reviewing account notices.
Legal notices to Skale must be sent to:
PARGO Digital Inc.
Attn: Legal Department
Delaware, United States
Email: legal@skale.social
A complete mailing address should be added before these Terms are published.
60. Changes to the Services
We may change, update, restrict, replace, or discontinue any part of the Services.
Where commercially reasonable, we may provide advance notice of material changes that significantly reduce core paid functionality.
We are not responsible for changes required by law, security concerns, or Third-Party Platforms.
61. Changes to These Terms
We may update these Terms from time to time.
When changes are made, we may:
Update the Effective Date
Post the revised Terms
Notify you by email
Provide an in-product notice
Request renewed acceptance
Material changes will apply prospectively unless a different application is required by law.
Your continued use of the Services after revised Terms become effective constitutes acceptance of those Terms.
If you do not agree to the revised Terms, you must stop using the Services and cancel your subscription.
62. Assignment
You may not assign or transfer the Agreement without Skale’s prior written consent.
Skale may assign the Agreement to:
An affiliate
A successor
A purchaser of assets
An acquiring entity
An entity involved in a merger, restructuring, or change of control
Any prohibited assignment is void.
63. Relationship of the Parties
The parties are independent contractors.
The Agreement does not create a:
Partnership
Joint venture
Employment relationship
Franchise
Fiduciary relationship
Agency relationship
Neither party may bind the other without written authorization.
64. Third-Party Beneficiaries
Except as expressly stated in the mobile-application provisions or an applicable order form, the Agreement does not create rights for third-party beneficiaries.
65. No Waiver
Failure to enforce a provision does not waive the right to enforce it later.
A waiver must be in writing and signed by an authorized representative.
66. Severability
If any provision is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.
67. Interpretation
Headings are for convenience only.
The words “including” and “includes” mean “including without limitation.”
The Agreement will not be interpreted against either party solely because that party drafted it.
Electronic acceptance has the same effect as a handwritten signature.
68. Order of Precedence
If there is a conflict among applicable documents, the following order will ordinarily control:
A signed enterprise agreement
An applicable order form
A Data Processing Agreement, solely for data-processing matters
These Terms of Service
Incorporated policies
Website descriptions and marketing materials
An order form overrides these Terms only where it expressly identifies the provision being modified.
69. Entire Agreement
The Agreement constitutes the entire agreement between you and PARGO Digital Inc. concerning the Services.
It supersedes all prior or contemporaneous discussions, proposals, statements, representations, and agreements concerning the Services.
You acknowledge that you have not relied on any statement not expressly included in the Agreement.
70. Contact Information
Questions about these Terms may be directed to:
PARGO Digital Inc.
Operator of Skale.social
Delaware, United States
Website: https://skale.social
Legal: legal@skale.social
Support: support@skale.social
Privacy: privacy@skale.social
Security: security@skale.social