Effective Date: June 1, 2026

Welcome to Skale.social ("Skale," "we," "our," or "us"), a social media management and scheduling platform owned and operated by PARGO Digital Inc., a Delaware corporation.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Skale.social, create an account, use our website, mobile applications, APIs, and related services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Data Controller

PARGO Digital Inc.
3133 W Frye Rd, Suite 101 Chandler, Az 85226

Website:

https://skale.social

Email:

info@skale.social

2. Information We Collect

Depending on how you use Skale.social, we may collect the following information.

Account Information

When you create an account, we may collect:

• Name

• Email address

• Username

• Password (encrypted)

• Company name

• Profile photo

• Country

• Time zone

Billing Information

If you purchase a subscription, we may collect:

• Billing name

• Business information

• Billing address

• Subscription details

Payment information is processed securely by third-party payment providers such as Stripe or similar processors. We do not store complete credit card numbers on our servers.

Connected Social Accounts

If you connect social media accounts to Skale.social, we may receive information authorized by those platforms, including:

• Profile information

• Account IDs

• Page information

• Business account information

• Publishing permissions

• Analytics

• Engagement metrics

• Audience statistics

• Advertising account information (when authorized)

We only access the permissions necessary to provide the services you request.

Usage Information

We automatically collect information about your use of our Services, including:

• Browser type

• Device information

• Operating system

• IP address

• Referring URLs

• Pages visited

• Session duration

• Feature usage

• Error logs

• Crash reports

Cookies & Similar Technologies

We use:

• Cookies

• Local storage

• Pixels

• Analytics tools

• Session cookies

These technologies help us:

• Keep you signed in

• Remember preferences

• Improve performance

• Measure traffic

• Detect fraud

• Analyze platform usage

3. How We Use Your Information

We use your information to:

• Create and manage your account

• Provide social media scheduling services

• Publish content to connected social platforms

• Generate analytics and reports

• Manage subscriptions

• Process payments

• Improve our Services

• Detect fraud and abuse

• Respond to customer support requests

• Send service notifications

• Send product updates and marketing communications (where permitted)

• Comply with legal obligations

4. AI Features

Certain features may use artificial intelligence to assist with:

• Caption generation

• Hashtag suggestions

• Content recommendations

• Scheduling recommendations

• Analytics summaries

• Performance insights

Information submitted to these features may be processed to provide AI-generated results.

5. Legal Bases for Processing (GDPR)

Where applicable, we process personal information under one or more of the following legal bases:

• Performance of a contract

• Your consent

• Compliance with legal obligations

• Legitimate business interests

• Protection against fraud and abuse

6. Sharing Information

We do not sell your personal information.

We may share information with:

• Payment processors

• Cloud hosting providers

• Analytics providers

• Customer support providers

• Email delivery services

• AI service providers

• Social media platforms connected by you

• Government authorities when legally required

7. Connected Social Networks

When you connect a social media account, you authorize Skale.social to access the permissions granted through that platform.

Depending on the platform, this may include:

• Publishing posts

• Reading analytics

• Accessing comments

• Viewing engagement

• Accessing advertising data

• Managing connected pages

You may revoke access at any time through either Skale.social or the connected platform.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide the Services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When no longer required, information is securely deleted or anonymized.

9. Data Security

We implement commercially reasonable safeguards including:

• Encryption in transit

• Encryption at rest where appropriate

• Access controls

• Authentication

• Secure cloud infrastructure

• Continuous monitoring

No method of transmission over the Internet is completely secure.

10. International Transfers

Your information may be processed in the United States and other countries where our service providers operate.

Where required, we implement appropriate safeguards for international transfers.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your information

• Correct inaccurate information

• Delete your information

• Export your data

• Restrict processing

• Object to processing

• Withdraw consent

• Opt out of certain marketing communications

California residents may also have rights under applicable California privacy laws.

To exercise your rights, contact:

info@skale.social

12. Children's Privacy

Skale.social is not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will promptly delete it.

13. Third-Party Services

Our Services integrate with third-party platforms including, but not limited to:

• Facebook

• Instagram

• Threads

• X (Twitter)

• LinkedIn

• TikTok

• Pinterest

• YouTube

• Google Business Profile

• Bluesky

• Mastodon

Your use of those services is governed by their own privacy policies.

14. Cookies Policy

Cookies help us:

• Authenticate users

• Maintain sessions

• Remember preferences

• Measure analytics

• Improve security

• Personalize the user experience

You may disable cookies through your browser settings, although some features may not function properly.

15. Marketing Communications

You may opt out of promotional emails at any time by:

• Clicking the unsubscribe link

• Updating your account preferences

• Contacting us directly

Service-related emails will still be sent when necessary.

16. Data Processing for Customers

When Skale.social is used by agencies or businesses to manage third-party social media accounts, PARGO Digital Inc. generally acts as a data processor for customer content and connected account data, while the customer remains the data controller for that information. Each customer is responsible for ensuring they have the necessary rights and permissions to use the data they connect to the Services. 

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will notify users by:

• Posting the updated policy

• Updating the Effective Date

• Providing notice within the Services where appropriate

Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

PARGO Digital Inc.

Skale.social

Email: info@skale.social

Website: https://skale.social